(800) 362-2725
Drive Alamo. Drive Happy.
Car Rental,Automobile Leasing,Van Rental & Leasing,Truck Rental
DISCOVER, MASTER CARD, VISA, DEBIT
1974
Alamo Rent A Car provides a wide selection of vehicles for personal and business car rental needs. Car rental options range from economy and compact cars to convertibles, SUVs, luxury cars, minivans, pickup trucks, cargo vans, 15 passenger vans, and hybrids. Alamo offers exceptional rates on a wide selection of rental cars. Alamo.com offers internet-only car rental exclusives, daily, weekly, weekend and one-way rental car specials. Alamo offers low rental rates and a hassle-free customer experience at the most popular travel destinations throughout the United States, Canada, Mexico, the Caribbean, Latin America and Asia. In addition, Alamo customers in the U.S. are able to conveniently choose their own vehicles, based upon their advance reservation and requested car class, and then simply drive away from the airport.
Quicksilver, Premium, Online Check-In, One-Way Rentals, Minivan, Last Minute Specials, Hot Deals, Economy, E-Coupons, Discount, Compact, Cheap, Car Rentals
Review it at YellowPages.com
Posted by danbustrav on 1/19/2012
Alamo Car Rental- Too Big to Care!! Don't use!! I reserved a car from Alamo/Enterprise on 11/26/11 at the Wichita (ICT) airport for a daily rate of $24.99. When I turned the car in, I was charged $54.99 per day, a total difference of $111. I pointed this discrepancy out to the agent and she agreed that it was a mistake. She told me that I had to pay the higher rate to close out the rental but provided me with copies of the receipt and reservation and gave me the phone number for the regional manager. I protested but paid the higher rate due to my pending flight. Upon my return home, I left a voicemail message with the regional manager and requested that she give me a call. I never received a call back. I emailed customer service and received a series of computer-generated responses. Finally, I turned in a dispute with my American Express card and included the documentation showing the reservation rate versus the billing rate. Alamo/Enterprise never responded to the inquiries made by American Express. The company subsequently blacklisted me and put me on their Do Not Rent list without ever responding over a 3 month period to any of my inquiries. Alamo/Enterprise does not give a rip about its customers and is too big to care.
Posted by Stranded67 on 2/28/2011
Recent trip to Midland resulted in $50 charge for having my mid-sized "Cobalt" (ha ha) jump started. A fully functioning car is a reasonable expectation. Manager at Midland Airport would not adjust bill. Attempts to speak with someone at corporate were equal wastes of time. I was diverted to a help desk somewhere out of country. I will not lease from Alamo, National, or Enterprise (all Enterprise Holdings Companies). They don't deserve a single star.
Posted by timothyho on 2/9/2011
TOTAL RIP-OFF - my Dad booked a rental car through Alamo's booking agent, Hotwire. They have an undisclosed condition in which you not only cannot cancel or change a reservation, but you lose your reservation within twenty-four hours if you are late in arrival. I had an experience in which even though my dad had a car reservation for 10 days through Alamo (which he paid $441.25 dollars for), he was denied his rental car because he arrived over twenty-four hours late (even though he already paid for the car!). He was then forced to pay for ANOTHER reservation and had to pay for TWO cars, one of which he never received! ABSOLUTELY HORRIBLE, HORRIBLE CUSTOMER SERVICE!
Posted by lisiecki1 on 5/6/2010
Flew into DTW (Detroit Metro). Everyone at the Alamo office was very accomodating and did everything they could to save me money and aggravation. Next time in Detroit and every time in Detroit I need a rental, it will be from the Alamo at Detroit Metro airport. For my trip home I was running late thanks to the road construction season in the D. Alamo filled the tank for me without the usual over charge at most places and then the manager personally drove me to the terminal so I wouldn't miss my flight! The Alamo rental crew at DTW is TOP NOTCH!
Posted by jaybree on 9/20/2009
My husband was in a car accicident Saturday night and we needed a rental on sunday.... but not with Alamo. They aren't open on Sundays. Guess Jesus will have to walk to church too.
