Artistic Fence Inc.

TERRIBLE COMPANY, BUYERS BEWARE.

Posted byMHADEMon 6/10/2008

This was the most unprofessional company we have ever dealt with. Lowest bid, however it comes with a lot of headaches. We ordered an almond colored fence from their brochure and made sure before signing the contract with the salesgirl that it would be done before Memorial weekend. Neither happened. When they came, it was a complete different color, not even close, the company?s salesperson said colors vary in shade. We could appreciate that except the color was not the same tone of shades. After many phone calls and extremely rude behavior by the owner, we decide to accept a 10% discount to keep it. It was already getting into the summer and we could not afford to loose more time to start this process again. The owner treated us like we had created the problem through this whole thing and more than once threatened to break a signed contract and not install the fence. Then the door?s latch did not work and again after so many rude calls with the owner it was fix about two weeks after fence was installed. This company has no clue about customer service nor does anyone there care. The salesperson we dealt with lied so much it was ridiculous. Their lower price was not worth my time, a huge party cancelled over memorial weekend, and difficultly to go in and out of our backyard with ease for may days. We now have to paint an existing fence to match what was suppose to be a professional job. Many other companies out there, choose any of them over this one. One star is way too much rating for them.