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Car Rental,Truck Rental,Automobile Leasing,Van Rental & Leasing
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1947
Alamo Rent A Car provides a wide selection of vehicles for personal and business car rental needs. Car rental options range from economy and compact cars to convertibles, SUVs, luxury cars, minivans, pickup trucks, cargo vans, 15 passenger vans, and hybrids. Alamo offers exceptional rates on a wide selection of rental cars. Alamo.com offers internet-only car rental exclusives, daily, weekly, weekend and one-way rental car specials. National Car Rental is a premium, internationally recognized brand serving the daily rental needs of the frequent airport traveler throughout the United States, Canada, Mexico, the Caribbean, Latin America and Asia.
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Posted by solutions2 on 7/20/2011
Poor customer service - I have been a business traveler for years and am an Executive member of National. I recently left an ipod in a rental car at the airport location and called within 3 hrs to report my lost item. It was in the middle console in a neon pink cover (hard to miss!). I take full responsibility for leaving it in the car. However, I have determined that the article was stolen by an employee since it was never found/returned to me. My biggest complaint is that everytime I called the local or corporate facilities I was promised a return call within 2 days in follow-up. Never did they return my call or e-mails. I am switching my loyalties to Hertz.
Posted by volunteer69 on 7/3/2011
Never rent from National they are a part of Enterprise. If you dont know about dealings with Enterprise you dont want to find out. They will cheat you out of you last penny and blame you for scratches on the cars you know nothing about. Alll the care about is getting the most money of out of you. They will smile to your face and turn around and call you names. Trust me they dont care about you at all..they just care about their numbers. Most insincere company I have ever dealt with...before Enterprise they were a joy to work with...easy and nice people who acted liked they really cared. Enterprise just wants all your pennies every last one if they can get away with it.
Posted by love2scrap on 7/31/2010
We rented a vehicle at the Detroit Airport from National Rental Car. Our first vehicle had bad breaks and we had to take the car an hour back to the rental faciliy to get a new one, They didn't offer an upgrade or any compensation for the time and gas we used to have to exchange vehicles. The 2nd car was fine, unfortunately when we returned the vehicle we left a pair of perscription glasses in the car. We immediately contacted the National Rental car number, filed a lost item report and kept in contact via emails for over 2 weeks. They did not try to return our missing glasses, I assume they found them and threw them away...I am at fault for leaving them, but how hard is it to look in the car I returned. I even offered to have someone pick them up, all they had to do was take them out of the car. Now I'm out several hundred dollars and have to go buy new perscription glasses. Thanks for nothing..and oh yeah Ill never rent from NATIONAL RENTAL CAR Again
Posted by immons on 9/7/2009
If you don't have a credit card you cant rent at national. Also you cant rent a car with you check card unless you have a flight arriving or departing. They are stupid. I have a visa logo a master card logo. Yet, I cant rent a car. I hope they go bankrupt.
Posted by LittleIndians3 on 7/9/2009
Rate: ZERO - I will NEVER rent with National again. The Charleston airport location really took advantage of me. I forgot to pre-register for a car and rented from them for 2 nights only. It cost me $364!!! That was more than my flight and hotel room combined. I was alone and desperate to get a car - didn't have family or friends in a strange town. And when I called later to voice my concern, the General Manager Rhonda was rude to me and smug. She said, "You had an option not to accept that price, you could have chosen to take a cab or slept at the airport." Never, ever will I rent from National again and I will tell everyone I know.
