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Posted byspyderwomanon 12/19/2009
I was looking to get some neon colors for my daughters room ,, I found a store called and called , phone number was to a fax,, very frustrating i didnt want to go all the way to the store if I was going to have to order it , could do that at my own home town hardware store,, I called a store rep. for sherwin williams ,, what a joke she didnt know her head from a hole in the wall!! gave me the same phone # to the fax even though I told her it was not the phone #, her anwser,, " well I dont know what else to tell you " what a joke ,, you call that customer service!! It really ticks me off that customers service means nothing anymore,, needless to say they just lost a customer who is remodeling there home one room at a time ,and its all going to need paint and wall paper and I would not give Sherwin-Williams any of my business,, making this decision only on my phone conversation with that first idiot,,,
Posted by1cowboyfanon 6/26/2009
NOT ONLY IS THEIR PAINT OVERPRICED, IT IS HORRIBLE TO WORK WITH. THEIR EMPLOYEES HAVE LITTLE KNOWLEDGE AND COULD CARE LESS.
Posted byjoehizzy1on 11/16/2008
The crew here is really good. They know there products. I went in the Hereford store not knowing how to do alot of things and they actually helped me. The manager actually takes time to talk to you. It was a good experiance.
Posted bysrupp01on 5/5/2008
I agree, red paint is hard to cover. When doing this, it is very helpful and important to use a gray primer and then two coats of paint. The paint itself did not fail, it's the way that it was put on.
Posted byJoJostraszon 4/30/2008
I Painted my bedroom in a dark color red. I paid $40 for a gallon of paint that took for coats and still didn't cover. The only answer the store clerk had was put on another coat. My frustration lead me to other paint stores that were more helpful and solved my problem. I will never shop here again.